Authentication Steps for Apple Devices
With touch authentication, customers have the option to sign into online banking with the touch of your finger. All touch id enabled phones (5s, 6, 6+, 7) and iPads (both IPad pro sizes, iPad Air 2, iPad mini 4) have the option for this feature. You will no longer need to use passwords with this feature.
To setup Touch Authentication, setup a passcode for the device and follow the easy steps below:
Tap Settings – Touch ID & Passcode, then enter your passcode.
Tap Add a Fingerprint and hold your device, touching the Home button. Touch your finger to the Home button – but don’t press. Hold it until you feel a quick vibration or until prompted to lift your finger.
Continue to lift and rest your finger slowly making slight adjustments to the positon of the finger each time.
The next screen prompts you to adjust your grip. Hold the device when normally unlocking it and touch the Home button with the outer areas of your fingertips, instead of the center portion that was first scanned.
Open the Orange Bank & Trust App
Under Settings, click the Security preferences menu item.
Once this screen is opened, select the option called ‘Touch ID’ which is turned off by default. Press the “Off” and the indicator will change to “On”.
A disclosure screen will appear explaining the feature. Select ‘Continue’ to advance to the setup section.
Next, you will be prompted to enter online banking user name and password and click ‘Authorize’.
Then a prompt will appear to place your finger on the reader so the system can confirm the print. Once completed, log off online banking and restart the app. The option should appear to log in using Touch ID. To log in, simply tap the screen and place the finger on the scanner (home button) that was used during setup. The app will then open as if a user Id and Password had been used. To turn off touch access, simply go back into the security preferences screen in the app and change the toggle setting to ‘Off’.
Touch/Fingerprint Authentication for Android Devices
Go into Settings Lock Screen and Security, Click on Fingerprints
Click Add Fingerprint. Add either a Pattern/Pin or Password then Scan Finger. Turn Web Sign-in ON
Click on Fingerprint